Returns & Refunds
We hope you are happy with your recent order, but if any case you wish to return your purchase, you have 14 days from date of delivery to exchange or return.
You are obliged to return your items new, unused and undamaged in all its original packaging with garment tags still attached. The item must be returned at the customer’s own expense and no reimbursement for this will be given. Returns which have been used, damaged or in any other condition which do not meet our standards, will not be accepted and will be sent back to the customer.
You will receive an email confirmation from us once your return has been received and processed.
When trying on your purchase, please make sure that clean self-hygiene is in place if you intend to return your order.
Items may be exchanged to a different item or size with the same value. Should the same value apply, no refund will be issued.
Please email us on info@maduma.com.mt if you intend to return your order. Further details will be provided then.